Frequently Asked Questions
Help! My order didn't go through but I was charged?
If this has happened, it is likely that you entered an incorrect postal/ZIP code on your billing address which didn't match your card. Your funds will be automatically returned to you within 24-48 hours. Please contact your bank if your funds have not been returned within this time frame. To re-purchase, please ensure that you are using the correct billing address on your card.
I haven't received an order confirmation or any tracking updates?
Please ensure that you've checked your junk/spam folder. If you still can't find anything, please reach out to us at info@glowrevivalbeauty.com.
When will I receive my order?
All of our orders are packed and processed within 1-4 business days. Your order should be delivered to you within 7-14 business days, depending on your location. For more remote locations, please allow 5 more days for delivery. You will receive a tracking number so you can track where your order is along the way.
Do your devices actually work?
Absolutely! Our technologies have been around for decades and only continue to improve. We are proud to be able to sell them to our customers at an affordable price point. Check out our customers product reviews for more info.
How long until I start seeing results?
Some can see results in as little as 1 session, depending on the device. Most of our customers start to see dramatic results after 2-3 weeks of use. Please ensure you are following each devices instructions.
Where can I use your devices?
Our devices are designed to be used on the face and neck.
What types of payment do you accept?
We accept all major forms of payment, including credit cards (i.e. Visa, Mastercard, American Express), Paypal, Google Pay, and Apple Pay.